Keep your word 5. Ethics. Being honest is linked to one’s personal and professional trustworthiness and integrity. Additionally, since body language is very important, it is often preferred to meet business clients face-to-face. There are a myriad of examples of how ethical communication can change the outcome of a problem in a business or workplace environment, revealing why ethical communication principles should be followed: Medical industry: In the medical industry, not only is there the key HIPAA regulation, but there are numerous medical codes of ethics that medical professionals have to follow, with regard to their actions, conduct, and communications. In a business, this is most important for both managers and employees to effectively express what they want done, and how they want it to be done. Virtually every industry can benefit from ethical communication principles, which always seeks to ensure that every enterprise member is able to present valuable pieces of information so that the best decisions can be made. It is really hard to imagine a world and life without any communication. Whether sitting in office premises, visiting any bank or shop or doctor or any other public place, at home, etc; everywhere we all exchange information, thoughts in a way or another on daily basis with different people. It also means being as objective as possible, that is, not tailoring the story based on what the speaker. It is critical for there to be no confusion or misunderstandings when businesses try to develop relationships within themselves and with other business entities or clients/customers. To accomplish this, ethical communication principles must be followed, ensuring that all parties can receive the consistent truth, and understand what needs to be done, and how it needs to be done. You can change your ad preferences anytime. While it is important to be proactive in listening, it is important for listeners to also strive to fully understand what is being said before responding. There are a myriad of core principles associated with ethical communication, starting with the core value of honesty that all other values are connected to. In this information and digital age, some take accessibility to advanced technology for granted. Communicating fact-based messages honestly and accurately is central to ethical communication. Work hard 4. Putting patients first takes a shift of mind. said, but was implicitly said or implied. the listener to believe. We endorse freedom of expression, diversity of perspective, and … Approved by the National Communication Association Legislative Council, 1999 Questions of right and wrong arise whenever people communicate. PRINCIPLES OF ETHICAL COMMUNICATION Advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication. Audience: Another basic principle and a source of miscommunication is when you use language that is just not suitable for the intended audience. Ethically and concisely communicating means speaking in a non-judgmental manner with every recipient, negating unnecessary conflict, which typically creates a breakdown in communication and causes misunderstandings. Any attempt to mislead or present confusing information is not ethical communication. Speak non-judgmentally. Appreciate the people who help and support you 8. Copyright © 2020 SMB Advisors | All rights reserved | Terms of Use & Privacy Policy | Site Map, Ethical Communication: The Basic Principles, Being honest means communicating what is known to be true (only 100 percent the facts) to a listener, with no intent to deceive or present only parts of the truth. Most businesses should include a clause in their code of ethics defining what is appropriate when it comes to honoring client and employee confidentiality and privacy. This means that speaking 99 percent of the truth in a matter - while leaving out one percent of the facts - is not ethical communication, as omitting any detail (intentionally) changes the way that a listener will perceive an event. These ethical communication principles stem form a critical framework of values that every CEO should seek to discuss with all employees, executives, managers, and shareholders so the business is able to effectively leverage its relationships to better its bottom and top lines. 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